PERSONAL DATA

Full name:                    Phan Anh Tien                        

Date of birth:               15.11.1974     

Gender:                                    Male   

Marital Status:              Married           

Nationality:                  Vietnamese     

Contact Address:         No.15 – Lane 165, Thai Ha, Dong Da, Hanoi, Vietnam         

                                    Tel: 3856 2240 (H); 091 332 0523 (Mobile)

                                    E-mail: Tienpa@pvi.com.vnorTienpa@pvisunlife.com.vn

ACADEMIC BACKGROUND

2010                                        Australia & New Zealand Insurance Institute

                                                ANZIFF Associate

8 - 11/2000                              Federation Francaise Des Societes D’ Assurances

                                                Diploma of Insurance (Full time)

1991 – 1996                            Foreign Trade University

B.A in Economics (major in Foreign Trade)

Other courses:

3 – 6/2008                               V-Impac Training Center under Ministry of Construction

Certificate of Real Estate Broker and Valuation (Intensive Course)

5/2005                                     GenRe, Cologne – Germany

                                                Certificate of Reinsurance (02 weeks - Intensive Course)

7/1999                                     PricewaterhouseCoopers

                                                Certificate of Selection and Recruitment

10/1998 – 6/1999                    Kiwi English Academy of New Zealand, Auckland - NZ

                                                Certificate of English – Advance Level (Full time)

Languages                              Vietnamese – Mother tongue

                                                English – High Proficiency

Computer                                WinWord, Excel

WORK EXPERIENCE

10/2012 – Present                                                       PVI Sun Life (JV between PVI Holdings & Sun Life Financial)

Country Director of Insurance Advisors

Report directly to CDO (Chief Distribution Officer) & CEO. Main duties are:

-          Setting up sales forces channels (agent, sales staff) for Day 1:

·         Set up the structure and sales process for sales forces;

·         Work with Hong Kong expertise to localize sales compensation package;

·         Carry out recruitment and training;

·         Involve in legal compliance issues in respect of agency contract, sales staff contract, training modules;

·         Contribute ideas about designing products;

·         Build up working manual, internal rules and report systems;

-          Building, developing and managing Insurance Advisors (IA) team throughout Vietnam:

·         Building up sales/human resource plans for IA team;

·         Recruiting, training and managing IA;

·         Motivating and pushing sales to reach sales target;

·         Be in charge of direct sales to VIP clients such as: CEO, General Directors who are working for oil and gas sector;

·         Coordinating with Pension team to sell for corporate clients

6/2012 – 10/2012                                                        PetroVietnam Insurance JSC (PVI)

Deputy Director of Vehicle & Personal Insurance Management Division.

Report directly to Director of Vehicle & Personal Insurance Management Division and Board of Management. Main duties are into 02 following sections:

-          Setting up, developing and managing bancassurance channel:

·         Set up and strengthen business relationship with banks;

·         Develop, manage and control all 24 branches’ business in respect of Bancasssurance channel;

·         Design new insurance products for Bancasssurance channel;

·         Build up working process, internal rules for Bancasssurance channel’s operation;

-          Managing and controlling vehicle insurance section:

·         Manage and control all 24 branches’ sale (agents included) in respect of vehicle insurance line;

·         Underwrite all accounts excess of branches’ authority;

·         Design policy wordings and build up working process, internal rules and underwriting guideline for vehicle insurance sales and claim;

·         Co-operate with I.T Division to set up technology solutions for managing and controlling Bancasssurance channel, motor vehicle insurance line and agency system;

·         Advise BOD how to make vehicle insurance line efficient

4/2011 – 6/2012                                                          PetroVietnam Insurance JSC (PVI)

Deputy Director of Technical Insurance Management Division.

Report directly to Director of Technical Insurance Management Division and Board of Management. Main duties are into 02 following sections:

-          Setting up, developing and managing bancassurance channel:

·         Set up and strengthen business relationship with banks;

·         Develop, manage and control all 24 branches’ business in respect of Bancasssurance channel;

·         Design new insurance products for Bancasssurance channel;

·         Build up working process, internal rules for Bancasssurance channel’s operation;

-          Managing and controlling marine and cargo insurance section:

·         Manage and control all 24 branches’ sale in respect of marine & cargo insurance line;

·         Underwrite all accounts excess of branches’ authority;

·         Build up working process, internal rules, underwriting guideline for marine & cargo insurance

·         Co-operate with I.T Division to set up technology solutions for managing and controlling Bancasssurance channel, marine & cargo insurance line;

·         Advise BOD how to make marine & cargo insurance line efficient

Besides, I am still responsible for:

·         Prepare all speeches for CEO and Chairman at PVI’s big events;

·         Draft all CEO and Chairman’s PR messages on newspapers and broadcasting;

·         Edit press writings about PVI before issuing;

4/2010 – 4/2011                                                          PetroVietnam Insurance JSC (PVI)

Manager of Business Development cum Public Relation Dept.

Report directly to CEO and Chairman on PR issues and Director of Plan & Business Development Division on insurance market analysis. Main duties are into 02 following sections:

-          Business development role:

·         Be in-charge of studying and analysing all competitors, mainly to 3 big players (Bao Viet, Bao Minh, and Pjico) in respect of products, business strategies, compensation and expense schemes, agency network system, etc;

·         Propose and build-up business solutions to PVI in respect of products, business strategies, expense schemes, sales channels;

·         Work with other Divisions to set up rules and procedure to control and manage branches.

-          Public Relation role:

·         Prepare all speeches for CEO and Chairman at PVI’s big events;

·         Draft all CEO and Chairman’s PR messages on newspapers and broadcasting;

·         Edit press writings about PVI before issuing;

·         Build-up good relationship with MOF, press and broadcasting bodies;

·         Edit and approve marquette for PVI’s events.

12/2008 – 4/2010                                                        PetroVietnam Insurance JSC (PVI)

Manager of Marine Insurance Dept.

Report directly to Director of PVI South. Main duties are:

·         Be in-charge of marine insurance for all vessel fleets of in-house clients located at the South of Vietnam (Premium Revenue takes part 100% of H&M and P&I of PVI’s Portfolio in-house marine insurance, equal to 90% of PVI’s H&M and P&I lines);

·         Handle with all PetroVietnam in-house clients in the South of Vietnam;

·         Work and negotiate with Leading Underwriters / P&I Clubsto underwrite and arrange competitive insurance policies for clients;

·         Co-operate with Claim Dept. to carry out site survey as requested by Leading Underwriters;

·         Provide H&M insurance technical advice on clients through workshops, training courses;

·         Provide assistance to Project Dept. to develop business via brokers (AON, Willis, JLT, Marsh) in respect of property and casualty, engineering, personal accident insurance.

2/2007 – 12/2008                                                        Liberty Insurance (Hanoi Branch)

                                                                                    Business Development Manager

To be responsible for all branch’s business activities in Hanoi and report directly to General Director at headquarter in HCM City and Hanoi Branch Manager. Main duties are:

·         Manage and control all branch’s work in respect of sales, marketing and underwriting;

·         Build up direct sales team and set up agency network via various channels;

·         Provide insurance expertise advices to designing and launching new insurance products;

·         Provide insurance knowledge to IT department to set up management software in respect of underwriting, claim, sales;

·         Provide support to PR to build up company’s image in respect of design, edition, events;

·         Improve and develop business relation ship with insurance brokers such as AON, MARSH, GRAS SAVOYE, etc.

·         Consult President & CEO about company’s management system.

7/2005 – 01/2007                                                        AAA Assurance Corporation

                                                                                    Hanoi Branch Manager

To be responsible for all branch’s operation activities in Hanoi and report directly to President & CEO at headquarter in HCM City. Main duties are:

·         Manage and control all branch’s work in respect of sales, marketing, underwriting, accounting, human resources, and claim;

·         Set up agency network via various channels;

·         Set up and manage sub-branch offices in Hanoi and Northern Provinces;

·         Build up and strengthen relationship with key people working in state authorities;

·         Look for big projects from Ministry of Transportation, Ministry of Construction, Ministry of Finance, EVN, and huge construction corporations as well;

·         Improve and develop business relation ship with insurance brokers such as AON, MARSH, GRAS SAVOYE, etc.

·         Consult President & CEO about company’s management system.

7/2000 – 7/2005                                                          Allianz Vietnam                     

                                                                                    Senior Marketing& UnderwritingManager

To be responsible for all company’s business operation activities in respect of:

·         Sales, marketing and underwriting;

·         Image building;

·         Reinsurance placement

To support other divisions in respect of:

·         Claim;

·         Survey;

·         Processing;

·         Agent;

·         Recruitment and Training

To report directly to Country Marketing Manager based in HCMC and Branch Manager based in Hanoi

7/1999 – 7/2000                                                          PricewaterhouseCoopers

                                                                                    Senior Human Resources Consultant

To be responsible for human resources consultancy activities in respect of:

·         Selection and recruitment;

·         Salary scale program

To report directly to Deputy Human Resources Manager based in Hanoi

10/1996 – 10/1998                                                      Seaprodex Hanoi

                                                                                    Sales Executive

To be responsible for import and export work in respect of:

·         Import, export procedures;

·         Dealing with banks on payment

To report directly to Import-Export Manager based in Hanoi

HOBBY

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